.faqbot {
--faqbot-z: 9999;
--faqbot-radius: 16px;
--faqbot-shadow: 0 12px 28px rgba(0, 0, 0, 0.16);
--faqbot-border: 1px solid rgba(0, 0, 0, 0.14);
--faqbot-gap: 12px;
--faqbot-font: inherit;
font-family: var(--faqbot-font);
color: #212121;
}
.faqbot__fab {
position: fixed;
right: 16px;
bottom: 16px;
z-index: var(--faqbot-z);
display: inline-flex;
align-items: center;
gap: 10px;
padding: 12px 14px;
border-radius: 999px;
border: var(--faqbot-border);
background: #fff;
box-shadow: var(--faqbot-shadow);
cursor: pointer;
}
.faqbot__fab:focus-visible,
.faqbot__close:focus-visible,
.faqbot__topicsOpen:focus-visible,
.faqbot__topicsBack:focus-visible,
.faqbot__topicGroupButton:focus-visible,
.faqbot__reset:focus-visible,
.faqbot__chip:focus-visible,
.faqbot__send:focus-visible,
.faqbot__input:focus-visible,
.faqbot__btn:focus-visible {
outline: 3px solid #1f4e79;
outline-offset: 2px;
}
.faqbot__fabIcon {
width: 28px;
height: 28px;
border-radius: 50%;
border: var(--faqbot-border);
display: grid;
place-items: center;
font-weight: 700;
}
.faqbot__fabIcon svg {
width: 14px;
height: 14px;
display: block;
} .faqbot__headerIcon svg,
.faqbot__chipIcon svg,
.faqbot__topicGroupIcon svg,
.faqbot__chipChevron svg,
.faqbot__contactIcon svg,
.faqbot__tab svg,
.faqbot__sendIcon svg,
.faqbot__topicsBack svg {
width: 20px;
height: 20px;
display: block;
}
.faqbot__fabIcon svg[data-faqbot-icon-style="stroke"] {
fill: none;
stroke: currentColor;
stroke-width: 2;
stroke-linecap: round;
stroke-linejoin: round;
}
.faqbot__fabIcon svg[data-faqbot-icon-style="fill"] {
fill: currentColor;
stroke: none;
}
.faqbot__fabLabel {
font-size: 14px;
line-height: 1;
}
.faqbot__panel {
position: fixed;
right: 16px;
bottom: 76px;
z-index: var(--faqbot-z);
box-sizing: border-box;
width: min(420px, calc(100vw - 32px));
height: min(640px, calc(100vh - 120px));
display: flex;
flex-direction: column;
border-radius: var(--faqbot-radius);
border: var(--faqbot-border);
background: #fff;
box-shadow: var(--faqbot-shadow);
overflow: hidden;
}
.faqbot__panel[hidden] {
display: none !important;
}
.faqbot[data-mode="embedded"] .faqbot__panel {
position: relative;
right: auto;
bottom: auto;
width: min(100%, 620px);
height: 640px;
margin: 0;
}
.faqbot__header {
position: sticky;
top: 0;
z-index: 2;
background: #fff;
border-bottom: var(--faqbot-border);
display: flex;
align-items: flex-start;
justify-content: space-between;
gap: var(--faqbot-gap);
padding: 14px 14px 10px;
}
.faqbot__title {
font-size: 16px;
font-weight: 700;
line-height: 1.2;
}
.faqbot__subtitle {
font-size: 13px;
margin-top: 3px;
opacity: 0.84;
}
.faqbot__close {
border: var(--faqbot-border);
width: 36px;
height: 36px;
border-radius: 10px;
background: #fff;
cursor: pointer;
flex: 0 0 auto;
}
.faqbot__headerActions {
display: flex;
align-items: center;
gap: 8px;
}
.faqbot__body {
position: relative;
flex: 1 1 auto;
display: flex;
flex-direction: column;
gap: var(--faqbot-gap);
padding: var(--faqbot-gap);
overflow: hidden;
}
.faqbot__srLive {
position: absolute;
width: 1px;
height: 1px;
margin: -1px;
padding: 0;
border: 0;
overflow: hidden;
clip: rect(0, 0, 0, 0);
}
.faqbot__card {
border: var(--faqbot-border);
border-radius: 14px;
padding: 12px;
background: #fff;
}
.faqbot__welcomeText {
margin: 0 0 10px;
font-size: 14px;
}
.faqbot__hint {
margin: 0 0 6px;
font-size: 12px;
opacity: 0.85;
}
.faqbot__hint--inline {
margin-top: 10px;
margin-bottom: 0;
}
.faqbot__start[hidden] {
display: none !important;
}
.faqbot__topicsView[hidden] {
display: none !important;
}
.faqbot__sectionTitle {
font-size: 12px;
font-weight: 700;
text-transform: uppercase;
letter-spacing: 0.02em;
margin: 10px 0 8px;
opacity: 0.72;
}
.faqbot__chipsGrid {
display: grid;
grid-template-columns: 1fr 1fr;
gap: 10px;
}
.faqbot__start,
.faqbot__topicsView,
.faqbot__stream {
flex: 1 1 auto;
min-height: 0;
overflow: auto;
padding-right: 2px;
}
.faqbot__topicsLauncher {
margin-top: 10px;
}
.faqbot__topicsOpen,
.faqbot__topicsBack {
width: 100%;
border: var(--faqbot-border);
border-radius: 10px;
min-height: 42px;
padding: 10px 12px;
font-size: 13px;
background: #fff;
text-align: left;
cursor: pointer;
}
.faqbot__topicsBack {
margin-bottom: 10px;
}
.faqbot__topicsBack[hidden] {
display: none !important;
}
.faqbot__topicsBack--inline {
margin-bottom: 12px;
}
.faqbot__topicsListScreen[hidden],
.faqbot__topicDetail[hidden] {
display: none !important;
}
.faqbot__topics {
margin-top: 2px;
}
.faqbot__topicsList {
display: flex;
flex-direction: column;
gap: 8px;
}
.faqbot__topicGroupButton {
border: var(--faqbot-border);
border-radius: 12px;
min-height: 52px;
padding: 10px 12px;
background: #fff;
cursor: pointer;
display: flex;
align-items: center;
justify-content: space-between;
gap: 12px;
text-align: left;
}
.faqbot__topicGroupLabel {
font-size: 14px;
font-weight: 700;
}
.faqbot__topicGroupCount {
font-size: 12px;
opacity: 0.8;
}
.faqbot__topicsList--questions {
gap: 10px;
}
.faqbot__chip--full {
width: 100%;
text-align: left;
border-radius: 12px;
}
.faqbot__topicDetail {
border: var(--faqbot-border);
border-radius: 12px;
padding: 10px;
background: #fff;
}
.faqbot__chipsRow {
display: flex;
flex-wrap: wrap;
gap: 8px;
margin-top: 10px;
}
.faqbot__chip {
border: var(--faqbot-border);
border-radius: 999px;
min-height: 44px;
padding: 10px 12px;
font-size: 13px;
background: #fff;
cursor: pointer;
text-align: center;
}
.faqbot__stream {
display: flex;
flex-direction: column;
gap: 10px;
}
.faqbot__stream[hidden] {
display: none !important;
}
.faqbot__msg {
display: flex;
}
.faqbot__msg--user {
justify-content: flex-end;
}
.faqbot__msg--bot {
justify-content: flex-start;
}
.faqbot__bubble {
max-width: 88%;
border: var(--faqbot-border);
border-radius: 16px;
background: #fff;
padding: 10px 12px;
font-size: 14px;
line-height: 1.4;
}
.faqbot__msg--user .faqbot__bubble {
background: #edf5ff;
border-color: rgba(31, 78, 121, 0.35);
}
.faqbot__msgTitle {
font-weight: 700;
margin-bottom: 6px;
}
.faqbot__msgHtml p {
margin: 0 0 8px;
}
.faqbot__msgHtml p:last-child {
margin-bottom: 0;
}
.faqbot__msgHtml--recovery {
margin-top: 10px;
}
.faqbot__msgHtml--fallbackPrompt {
margin-top: 16px;
}
.faqbot__actions {
margin-top: 10px;
display: flex;
flex-wrap: wrap;
gap: 8px;
}
.faqbot__actions--fallback {
margin-top: 8px;
}
.faqbot__answerFeedback {
border-top: 1px solid rgba(31, 78, 121, 0.2);
margin-top: 12px;
padding-top: 10px;
}
.faqbot__answerFeedbackPrompt,
.faqbot__answerFeedbackStatus {
color: #3d4a57;
font-size: 13px;
}
.faqbot__answerFeedbackActions {
margin-top: 8px;
}
.faqbot__btn {
border: var(--faqbot-border);
border-radius: 999px;
min-height: 40px;
padding: 10px 12px;
font-size: 13px;
text-decoration: none;
color: #212121;
background: #fff;
}
.faqbot__btn--compact {
min-height: 36px;
padding: 8px 10px;
}
.faqbot__btn:disabled {
cursor: default;
opacity: 0.65;
}
.faqbot__btn--primary {
background: #1f4e79;
color: #fff;
border-color: #1f4e79;
}
.faqbot__btn--full {
width: 100%;
}
.faqbot__btn--disabled,
.faqbot__btn[disabled] {
opacity: 0.45;
cursor: not-allowed;
pointer-events: none;
}
.faqbot__loading {
display: flex;
align-items: center;
gap: 8px;
font-size: 12px;
opacity: 0.8;
}
.faqbot__loading[hidden] {
display: none !important;
}
.faqbot__loadingDot {
width: 10px;
height: 10px;
border-radius: 50%;
background: #1f4e79;
animation: faqbot-pulse 1.2s ease-in-out infinite;
}
.faqbot__composer {
border-top: var(--faqbot-border);
padding: 10px 12px 12px;
background: #fff;
}
.faqbot__tabbar {
display: none;
}
.faqbot__reset {
width: 100%;
border: var(--faqbot-border);
border-radius: 10px;
min-height: 40px;
padding: 8px 12px;
margin-bottom: 8px;
font-size: 13px;
background: #fff;
text-align: left;
cursor: pointer;
}
.faqbot__reset[hidden] {
display: none !important;
}
.faqbot__inputLabel {
display: block;
font-size: 12px;
margin-bottom: 6px;
}
.faqbot__inputLabel[hidden] {
display: none !important;
}
.faqbot__inputRow {
display: flex;
gap: 8px;
}
.faqbot__inputRow[hidden] {
display: none !important;
}
.faqbot__input {
flex: 1 1 auto;
min-height: 42px;
border-radius: 10px;
border: var(--faqbot-border);
padding: 0 12px;
font-size: 14px;
}
.faqbot__send {
width: 44px;
min-width: 44px;
min-height: 42px;
border-radius: 10px;
border: var(--faqbot-border);
background: #1f4e79;
color: #fff;
cursor: pointer;
}
.faqbot__send[disabled],
.faqbot__input[disabled] {
opacity: 0.45;
cursor: not-allowed;
}
.faqbot__chip[disabled] {
opacity: 0.55;
cursor: not-allowed;
}
.faqbot--rate-limited .faqbot__composerHint {
opacity: 0.95;
font-weight: 600;
}
.faqbot__composerHint {
margin-top: 6px;
font-size: 11px;
opacity: 0.75;
}
@keyframes faqbot-pulse {
0%,
100% {
transform: scale(0.8);
opacity: 0.5;
}
50% {
transform: scale(1);
opacity: 1;
}
}
@media (max-width: 640px) {
.faqbot__fab {
right: 12px;
bottom: 12px;
}
.faqbot__panel {
right: 0;
bottom: 0;
width: 100vw;
height: min(90vh, 720px);
border-radius: 16px 16px 0 0;
}
.faqbot[data-mode="embedded"] .faqbot__panel {
width: 100%;
height: min(82vh, 720px);
border-radius: 12px;
}
.faqbot__chipsGrid {
grid-template-columns: 1fr;
}
}
@media (prefers-reduced-motion: reduce) {
.faqbot__loadingDot {
animation: none;
}
}